How to Build an Audio Conferencing System with Programmable Voice API?

audio conferencing with programmable voice api

What is Audio Conferencing?

Audio conferencing is the easiest way to connect people. Being capable to rapidly create, at no cost, as many as you need will bring you a lot of flexibility and scalability in your industry. It can also growth your solution value by flawlessly embedding audio conferencing in your user’s journey. Thus, either wanted as a standalone solution or to support your business processes, audio conferencing is used everywhere, every day. 

Types of Audio Conferencing System:

Point to Point – This system enables two persons at different locations to connect and co-operate.

Multi Point – This system can make communication and collaboration possible among three, or more people, at different places.

Audio conferencing in real life:

Imagine yourself working in a serious support centre, dealing with life-threatening difficulties. This man is calling you. He is having a stroke. You need certain medical help and an ambulance service. Would you put this man on hold or transfer him to the medical operatives? Letting him hearing this annoying music while he is afraid of for his own life? What are the other options available to you? How could you reach the help he needs without letting him swing on for several minutes?

Creating audio conferencing on the fly could develop that user’s journey. It would allow you to reach for the medical support and ambulance facility while keeping him on the line. So you keep supportive and informing him about the actions you took.  And finally, when you are sure the medical specialists are able to take over the situation. You could just leave the audio conference without breaking the link between the patient and the medical workers.

Audio conferencing is usually a less expensive, very manageable and easy to set up. Like other teleconferencing, audio conferencing can save time and money that would else be spent on business travel to hold physical conferences. 

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LEARN MORE: How To Integrate In-App Voice Call APIs And SDKs Into Existing Apps

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